Dealership leads are only worth as much as how fast you reach them. The industry standard for a dealership to follow up on a new inquiry is around 47 hours, long enough for a hot lead to go cold, or walk into a competitor's showroom instead.
LS OptimAIze built an AI-driven lead outreach system for Mercedes-Benz and Ducati dealership leads that collapses that window to 90 seconds. The moment a lead comes in, the AI scores it, reaches out, logs everything into a built-in CRM automatically, and transcribes every call into next steps for the sales team, with almost none of it requiring manual work.
Mercedes-Benz × Ducati in Frame
What we walked into
The 47-Hour Problem
Industry-standard dealership follow-up times run around 47 hours. By the time a rep calls back, high-intent buyers had often already moved on.
Manual Lead Scoring
Sales teams were manually sifting through every lead to judge quality and priority, burning hours that should have gone into actually closing.
No Visibility Into Calls
Once a call happened, the outcome and next steps lived only in a rep's memory or scattered notes. Nothing structured, nothing searchable.
A Disconnected CRM
Lead data had to be entered by hand into the CRM, creating lag, inconsistency, and gaps between what happened and what got recorded.
What we built
Every inbound lead is automatically scored the moment it arrives, so the highest-intent buyers are prioritized without a human touching the queue.
Built the automation pipeline that fires outreach within 90 seconds of lead capture, turning the industry's 47-hour standard into a same-minute response.
Every interaction updates the CRM in real time as it happens, removing manual data entry and keeping the sales team working off live, accurate records.
Calls are automatically transcribed and analyzed, surfacing clear next steps for the sales team instead of relying on memory or handwritten notes.